Why Strong Retail Leaders Invest When Others Retreat
Anna Samkova @ Albany Advisory
Why Strong Retail Leaders Invest When Others Retreat
30:28
How To Get More Sales from Your Email List with These CX Fixes
Anna Samkova @ Albany Advisory
How To Get More Sales from Your Email List with These CX Fixes
29:02
From Chaos to Clarity: Fixing Retail Backends to Improve CX
Anna Samkova @ Albany Advisory
From Chaos to Clarity: Fixing Retail Backends to Improve CX
32:39
Unlock Loyalty That Pays Off: How Retailers Can Use Customer Data to Drive Revenue
Anna Samkova @ Albany Advisory
Unlock Loyalty That Pays Off: How Retailers Can Use Customer Data to Drive Revenue
20:21
Transform Your Post-Purchase Experience to Boost Customer Loyalty & Conversions
Anna Samkova @ Albany Advisory
Transform Your Post-Purchase Experience to Boost Customer Loyalty & Conversions
25:27
Why Your Loyalty Strategy Needs the Right Marketing Talent
Anna Samkova @ Albany Advisory
Why Your Loyalty Strategy Needs the Right Marketing Talent
19:10
Fix Your Retail Funnel: Boost Conversions by Removing Friction in the Customer Journey
Anna Samkova @ Albany Advisory
Fix Your Retail Funnel: Boost Conversions by Removing Friction in the Customer Journey
20:42
Boost AOV using Online 'Try Before you Buy' Service
Anna Samkova @ Albany Advisory
Boost AOV using Online 'Try Before you Buy' Service
0:20
Why Your Ads Aren’t Converting (and How to Fix It)
Anna Samkova @ Albany Advisory
Why Your Ads Aren’t Converting (and How to Fix It)
0:43
Want Better Retention? Talk to the Customers Who Left
Anna Samkova @ Albany Advisory
Want Better Retention? Talk to the Customers Who Left
0:42
Is Your Brand Aligning with Values Your Customers Believe In
Anna Samkova @ Albany Advisory
Is Your Brand Aligning with Values Your Customers Believe In
0:30
Bridge Online & In Store – Make All Stock Available to Every Customer
Anna Samkova @ Albany Advisory
Bridge Online & In Store – Make All Stock Available to Every Customer
0:15
Boosting Satisfaction & Reducing Discounts with Online Try Before You Buy
Anna Samkova @ Albany Advisory
Boosting Satisfaction & Reducing Discounts with Online Try Before You Buy
1:11
What online Mystery Shoppers reveal about your business
Anna Samkova @ Albany Advisory
What online Mystery Shoppers reveal about your business
1:19
How to Fix Loyalty Programs That No Longer Drive Customer Engagement
Anna Samkova @ Albany Advisory
How to Fix Loyalty Programs That No Longer Drive Customer Engagement
23:53
Stop Wasting Ad Spend: Create High-Converting Retail Campaigns with Less Content
Anna Samkova @ Albany Advisory
Stop Wasting Ad Spend: Create High-Converting Retail Campaigns with Less Content
17:40
How to Bridge the Gap Between In-Store & Online Shopping
Anna Samkova @ Albany Advisory
How to Bridge the Gap Between In-Store & Online Shopping
19:51
Boost AOV by 38% Through Try-Before-You-Buy for Online Clothing Retailers
Anna Samkova @ Albany Advisory
Boost AOV by 38% Through Try-Before-You-Buy for Online Clothing Retailers
16:49
How do you tell customers your a trustworthy site
Anna Samkova @ Albany Advisory
How do you tell customers your a trustworthy site
0:24
Retail CRM Strategies That Build Loyalty & Drive Repeat Sales
Anna Samkova @ Albany Advisory
Retail CRM Strategies That Build Loyalty & Drive Repeat Sales
21:59
Boost Customer Loyalty with Personalization, Automations & Retention Strategies | Spotlight Fridays
Anna Samkova @ Albany Advisory
Boost Customer Loyalty with Personalization, Automations & Retention Strategies | Spotlight Fridays
23:40
Why Retention Equals Profit: Boost Your Bottom Line with Customer Strategy
Anna Samkova @ Albany Advisory
Why Retention Equals Profit: Boost Your Bottom Line with Customer Strategy
0:42
Who Own's your customers?
Anna Samkova @ Albany Advisory
Who Own's your customers?
0:45
Top Questions You Must Ask to Understand Your Customers Better!
Anna Samkova @ Albany Advisory
Top Questions You Must Ask to Understand Your Customers Better!
0:36
How Exceptional Customer Service Builds Loyalty & Boosts Sales in Retail
Anna Samkova @ Albany Advisory
How Exceptional Customer Service Builds Loyalty & Boosts Sales in Retail
18:28
E-Commerce Success: Build Strong Relationships & Boost Collaboration for Business Growth
Anna Samkova @ Albany Advisory
E-Commerce Success: Build Strong Relationships & Boost Collaboration for Business Growth
20:55
Boost E-Commerce Sales with AI: Customer Insights, Personalisation & Automation Strategies
Anna Samkova @ Albany Advisory
Boost E-Commerce Sales with AI: Customer Insights, Personalisation & Automation Strategies
20:11
How to Grow Your Business by Giving Back: Purpose-Driven Strategies for Real Impact
Anna Samkova @ Albany Advisory
How to Grow Your Business by Giving Back: Purpose-Driven Strategies for Real Impact
24:55
Boost E-Commerce Conversions & Customer Trust: Proven Strategies for Retail Success
Anna Samkova @ Albany Advisory
Boost E-Commerce Conversions & Customer Trust: Proven Strategies for Retail Success
8:23
Revolutionising Online CX: How Mystery Shopping Uncovers Hidden Gaps in Retail Strategy
Anna Samkova @ Albany Advisory
Revolutionising Online CX: How Mystery Shopping Uncovers Hidden Gaps in Retail Strategy
18:22